Very nice staff, really welcoming. Breakfast is a great plus, croissant every morning is great. Rooms with full bath, housekeeping is not knocking at the door at 8. Nice relaxing deck and overall pleasant small friendly hotel.
Alexandra
2024年7月
A great surprise. I travel to NY at least once a year for work and I could have not been happier with this year's hotel choice. It has a great location, easy to walk uptown, downtown, and get on the metro, even to Brooklyn. The rooftop is super lovely, even though I did not have the chance to spend much time up there as it was still Feb. The breakfast included is a great perk, simple but everything you need: muffins, croissants, cereals, fruits, coffee, and juice; plus you can ask for coffee and tea at any time-( I loved getting a hot cup of tea after a long day of work). But I do feel the best part is the staff, they are always there, welcoming, attentive, and available to make your stay as pleasant as possible. I will 100% look into their availability next year!
Maria
2024年2月
Staff were nice. Having a pastries and coffee in the morning was good, although is not a full breakfast meal.Nice view from the rooftop. Everything was clean, the bathroom was modern, clean and nice, not too small in relation to the room.
Yolanda
2024年1月
Convenient location (for us), exceptionally friendly and accommodating staff, continental breakfast included (but no decaf), comfortable but "cozy" room, charging outlets by each bed side, tub with shower.
David
2023年8月
Spectacular location, super friendly and professional staff, comfortable rooms. Despite being in the middle of the city, it’s relatively a quiet place. The fact that the housekeepers don’t shout and scream in the hallways, or don’t play music, or don’t even bother guests yelling in the morning “housekeeping,” is a wonderful value, and a big reason I return to this hotel every time I’m in New York. I’ve stayed in many hotels and Lex Hotel is the only one where there’s almost zero noise in the hallways. They know how to run a hotel.
Masood
2025年2月
We had issues with a sliding glass door in our room that wouldn't lock and a phone that didn't work and the staff took care of it immediately and switched our room within 15 minutes of us notifying them of the issues. The location of this hotel is perfect and makes it easy to get to the tourist "hot spots" of the city. This is our second time staying at this hotel and will be the hotel we continue to stay at when we visit the city.
Shante
2024年12月
I love the location and the space. The location is close to everything you need. I feel safe in the neighborhood
Kelly
2025年2月
We have a great stay at the Lex Hotel NYC! It's a good value for the price, which is impressive considering how expensive accommodations can be in New York. The location is very convenient, making it easy to explore the city. The staff was incredibly friendly and welcoming from the moment I arrived, making the experience even more pleasant. Another highlight was the complimentary breakfast, which was a nice touch to start the day. If the weather allows, don't miss the rooftop – the views are amazing and offer a unique chance to enjoy some classic NYC sightseeing in a relaxing atmosphere. Overall, it was a wonderful experience, and I’d definitely recommend it!
Stanislav
2024年10月
The room was clean, and the bed was comfortable. The rooftop access is quite lovely with great views. The hotel is extremely well located, with many restaurants, shops, and bars very close. It's quick walking distance to Union Park, plus multiple subway locations. I went to Brooklyn and Queens plus many Manhattan locations easily from Lex Hotel. Other reviewers are correct: the staff here are excellent, very polite and attentive. I had an issue with my room and they quickly resolved it with no fuss.
(jessica)
2024年11月
For the price point of most NYC lodging, this is a great deal. Bed was comfortable, room is clean, and shower is nice. Shockingly, the room was very quiet -- easy to sleep in. Bonus points for location -- while its not my favorite neighborhood to hang out in, the hotel is right off the 6 train, making it convenient both for uptown museums, as well as Brooklyn. Its a very short walk to Union Square, and a medium/long but nice walk to Chelsea (or a short bus ride). Also, the staff were very friendly and generous with their time.
Nathan
2024年12月